Why managed IT?
Downtime, security breaches, and reactive support drain your team and your budget. A flat-rate MSP plan gives you predictable costs and peace of mind.
What's included
Fast remote support for day-to-day issues — computers, printers, network, email, and software configuration.
We watch your servers, devices, and network around the clock. Issues are caught and resolved before they affect your team.
Antivirus management, threat detection, security policy enforcement, and regular vulnerability assessments.
Automatic OS and software updates across all managed devices. No more security gaps from outdated systems.
Microsoft 365, cloud backups, and hybrid environment management — keeping your data safe and accessible.
Clear monthly reports on system health, tickets resolved, and recommendations for continuous improvement.
Microsoft 365, Bitdefender, QuickBooks, and more — centralized and optimized so you never overpay.
Physical visits for issues that can't be resolved remotely. Available for Miami-Dade and Broward clients.
Quarterly technology reviews and budget planning so your IT investments are always aligned with your goals.
Plans & pricing
Need more devices or a custom SLA? Book a free call
Plan Usage & Fair Limits
All plans include remote HelpDesk for common day-to-day IT issues: computers, printers, network, email, and configuring existing software. Antivirus, patch updates, performance monitoring, and backup supervision are included. All support is delivered remotely by our Miami-based team.
These plans do NOT cover larger-scale implementations: email/server migrations, installation of new systems, advanced integrations, custom development, scripting, or infrastructure changes. These are quoted separately as custom engagements.
Starter: Starter Plan: 3 remote support tickets/month, up to 30 minutes each, during business hours (EST).
Business & Enterprise: Business & Enterprise Plans: unlimited remote support during business hours (Mon–Fri 9AM–6PM EST), subject to fair use policy.
On-Site Support
Enterprise clients in Miami-Dade or Broward counties are eligible for on-site technical assistance when remote support is insufficient. Included in the Enterprise plan: up to 2 on-site visits per month, each up to 2 hours. Visits must be scheduled in advance. Additional visits or time are billed separately.
Service levels
Collection, classification, and resolution of incidents as they occur — fast and effective.
Constant monitoring to identify patterns and minimize future incidents before they happen.
Periodic reviews, updates, and hardening to prevent issues and keep systems secure.
Ongoing advisory and strategic guidance for continuous IT improvement and growth alignment.
FAQ
Let's talk about your IT needs and find the right plan for your business.