Goes beyond simply being external technical support. It works as a strategic partner that manages and optimizes a company’s technological infrastructure. This proactive approach involves anticipating potential problems, maintaining secure and up-to-date systems, and providing ongoing advice to improve operational efficiency. By adopting a monthly subscription model, customers not only get 24/7 technical support, but also predictable cost control and a strong technology foundation that drives their long-term success.
Bitdefender provides cybersecurity solutions with leading security efficacy, performance and ease of use to small and medium businesses, mid-market enterprises and consumers. Guided by a vision to be the world’s most trusted cybersecurity solutions provider, Bitdefender is committed to defending organizations and individuals around the globe against cyberattacks to transform and improve their digital experience.
• SCRUM and ITIL for technological development and practices.
• Experts in technologies such as Microsoft Azure, AWS, Bitdefender, and more.
Collection, classification and resolution of incidents.
Constant monitoring to minimize incidents.
Periodic reviews to keep systems in perfect condition.
Advice for continuous improvement.